TrequessiangrandStay
Privacy Policy
Effective date: 17 August 2026
Company Information
Registered name:
ABN: 95 711 316 693
ACN: 711 316 693
Registered office:
Email: stay@trequessiangrandstay.com
Phone: +61 2 6188 2740
1. Overview
This Privacy Policy explains how TrequessiangrandStay handles personal information when you browse our website, make an enquiry or request information about accommodation and guest services.
2. Information We May Collect
We may collect information you choose to provide, including your name, email address, telephone number, preferred stay dates, guest numbers and the content of an enquiry. Technical information may also be processed by your browser and hosting environment, such as IP address, device type, browser type and basic server logs.
3. How We Use Information
Information may be used to respond to enquiries, manage booking requests, provide requested guest information, maintain website security, improve website usability and comply with applicable legal obligations.
4. Legal Bases and Consent
Where applicable, we process information to take steps at your request, to support legitimate business and security interests, to meet legal obligations, or with your consent when consent is required.
5. Cookies
Our website may use essential browser storage or cookies needed for normal website functionality. Additional cookie categories are explained in our Cookie Policy.
6. Analytics
The current website code does not identify a specific third-party analytics platform. If analytics technology is introduced, this policy and the Cookie Policy should be updated before that technology is used where required.
7. Sharing with Third Parties
We do not sell personal information. Information may be disclosed to service providers that support website hosting, communications, security or guest-request administration, or where disclosure is required by law.
8. Retention and Security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to legal and operational requirements. Reasonable administrative and technical measures are used to protect information from unauthorised access, loss or misuse.
9. Your Privacy Rights
You may contact us to request access to or correction of personal information we hold about you. Depending on applicable law and circumstances, additional rights may apply. We may need to verify your identity before completing a request.
10. International Data Handling
Some technology providers may process data outside Australia. Where this occurs, we take reasonable steps appropriate to the circumstances to ensure information is handled consistently with applicable Australian privacy obligations.
11. Children and Minors
This website is intended for adults seeking hotel information. Gambling-related areas and services are restricted to persons aged 18 years or older. We do not knowingly seek personal information from children for gambling-related purposes.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, operations or legal obligations. The effective date shown above indicates the current version.
13. Contact Us
Privacy enquiries can be sent to stay@trequessiangrandstay.com or by post to .